Shipping policy

Shipping Policy

Orders are processed within 1–3 business days after payment has been successfully confirmed.

All orders are shipped through our trusted courier partners, including J&T Express and Lalamove for selected same-day deliveries.

Estimated delivery times:

  • Metro Manila: 1–3 business days
  • Luzon: 2–5 business days
  • Visayas & Mindanao: 3–7 business days

Delivery times may vary due to holidays, weather conditions, or courier-related delays beyond our control.

Once your order has been shipped, a tracking number will be provided via email or your preferred contact method.

Please ensure that your shipping information is complete and accurate before placing your order. Maison Fonzó will not be responsible for delays or unsuccessful deliveries caused by incorrect shipping details provided by the customer.