Frequently asked questions
What payment methods do you accept?
For now, all payments are processed through our official instagram. Kindly send us a message @maisonfonzo for payment instructions
How do I track my order?
Once your order has been shipped, you'll recieve a tracking number via message. You can do this to monitory your delivery status.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive a text message with further information. Delivery times vary depending on your location.
Can I cancel my order after checkout?
Orders can only be cancelled within 24 hours of confirmation. Once processing begins, cancellations will no longer be accepted
Do you have size exchanges?
Yes, exchanges are allowed for size adjustments, provided the item remains unused and returned in original condition within 3 days